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Business Analyst in Clearwater, FL at Heritage Insurance

Date Posted: 4/5/2018

Job Snapshot

Job Description

Responsible for eliciting, analyzing, validating, specifying, verifying and managing needs of the project stakeholders, including  executives, managers, subject matter experts, agents and end-users.  The Business Analyst will serve as the conduit between the project team and the development and design teams.

Job Responsibilities / Functions:          

  • Elicits requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
  • Actively participates in the TEST PLANNING PROCESS and TESTING of system changes/enhancements/issues.
  • Plans, designs and recommends business processes to improve and support business activities.
  • Develops test plans, creates test scenarios and conducts business application testing to verify requirements and business needs are fully implemented. Ensures issues are identified, tracked, reported on and resolved in a timely manner.
  • Interprets stakeholder business needs and translates them into application and operational requirements that improves the organization’s operating efficiencies and costs.
  • Develops requirements and specifications according to standard templates, using natural language to support the stakeholder’s needs.
  • Partners with stakeholders to gather and document requirements and explore potential solutions – can offer workarounds where determined.
  • Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.
  • Tracks outstanding issues, implementation timelines and works with the management team to plan implementation target dates.
  • Creates flowchart diagrams or storyboards for new product features, processes and functions.
  • Interacts professionally with a diverse group of executives, managers, subject matter experts, end-users and agents.

Job Requirements

Education:  Bachelor's Degree or equivalent combination of education and experience
Experience: 2-3 years Property and Casualty Insurance experience required.  Preferred candidates will possess 3-5 years of experience in a BA role or similar function.

Knowledge and Skills:

  • Experience in technical, business and process documentation required.
  • Experience in communicating with varied organizational tiers.
  • Exceptional analytical and problem solving skills.
  • Presentation skills including delivery to varied organizational tiers.
  • Ability to successfully collaborate in a team environment with multiple team members.
  • Flexibility to work in a fast-paced, priority-shifting environment.
  • Advanced user – Microsoft Excel, Microsoft Word, Microsoft PowerPoint