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Commercial Loss Control Inspector job in Clearwater at Heritage Insurance

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Commercial Loss Control Inspector at Heritage Insurance

Commercial Loss Control Inspector

Heritage Insurance Clearwater, FL Full-Time
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Description of role:

A remote based insurance inspector to perform field inspections of commercial residential properties (or personal residential dwellings if required) on behalf of
insurance company. You will utilize your knowledge of insurance, construction, National Standard Residential Building Contractors, Florida Building Codes, real estate, digital photography and related technologies (e.g. drones) to document hazards and conditions on various residential properties as designated by the company. And if necessary make appropriate risk management recommendations. You are experienced in calculating and providing a detailed inspection and/or scope of loss. In addition, you have experience examining claim forms, policies and endorsements. You’ve investigated and settled claims,
focused on controlling claim cost (including recognizing subrogation opportunities) and using the latest technology available. Familiar with setting loss reserve and federal and state regulations regarding adjuster practices, procedures and protocols.

The duties of a field inspector vary by the type of inspection, but generally include driving to a location, performing a visual inspection, taking photos, video, complete risk/cost analysis, and writing a report. Depending on location, field inspector can perform property mitigation,preservation. Depending upon location, recognizing winterization duties and issues, including (if required) changing locks, boarding windows, draining water heaters, snow removal and shutting off the water supply to a building or house.

If necessary, field inspectors can verify the address of a commercial or residential property, perform inspections after a claim has been filed and even contact a debtor after normal channels of communication are unanswered.

Job Requirements:

Skills, Requirements and Qualifications:


  • College Degree (preferred)
  • High School Diploma (or equivalency)
  • General Contractor’s License (or 10 years construction work experience) • 620 All Lines Adjuster license (preferred)
  • Digital photo/video camera operation
  • Licensed Drone Operator (preferred)
  • Drone technology – if not experienced ability to learn
  • Xactanalysis  
  • MSB
  • Water Mitigation Certification
  • Restoration Mitigation Certification
  • Insurance inspection or field survey experience is helpful
  • Demonstrated analytical ability and strong decision making skills that will enable providing excellent:
    • Collecting, analyzing and validating
    • Implementing plans for best practices for multi-tasking skills and experience of general contractor and independent adjuster
  • Previous experience in a role working with the public
  • Property & Casualty (P&C) insurance knowledge/experience is strongly preferred
  • Previous work experience in a similar job function or with similar processes is very strongly preferred
  • Basic to Intermediate level Microsoft Office skills to include email, Word, PowerPoint and Excel
  • Word skills to include: formatting, Tables, Table of Contents, Headers, Footers and Review capabilities
    • Excel skill capabilities to include: data entry and formatting
    • Exposure to Excel formulas and Pivot table creation/manipulation a plus
  • Superior interpersonal skills for working with colleagues and clients.
    • Demonstrated ability in conflict resolution and selling skills are a plus
  • Strong verbal and written communication skills to include phone conversation and email communication
  • Technology acumen to adapt to multitude of technology based systems
  • Attention to detail and process orientation
  • Time Management and Organizational Skills
  • Ability to work independently, yet actively and appropriately engage the services provided by “extended team members” across the Shared Service Centers and Teams
  • Customer service focus
  • Problem solving abilities, including critical thinking, research, quantitative skills, creativity
  • Able and willing to work a flexible work schedule as agreed
  • Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status
  • Maintain performance to applicable client service standards and/or metrics



  • Confirmation no EFIS
  • Confirmation no FPE
  • Confirmation no lead pipes and update of plumbing system
  • Confirmation of electrical updates
  • Confirmation of type and condition of all windows
  • Confirmation of type and condition of all sliding doors
  • Complete exterior inspections
  • Complete interior inspections
  • Recommendations of necessary corrective actions
  • Taking digital photos of residential properties
  • Providing Xactimate - if required
  • Providing MSB – if required
  • Providing complete scope of loss – if required
  • Working with drone technology
  • Documenting any hazards identified at the property
  • Determining the type and nature of the property’s construction materials
  • Sketching the property and premises (if required)
  • Good communication skills
  • Proficient working with various construction permitting offices
  • Review CRES or PRES risk locations
  • Other duties that may be assigned by the company


Areas of Responsibilities

  • Per policy conditions -perform Risk Management Inspection Services
  • Inspection of all attorney rep claims – if required
  • Inspection of all designated claims in suit – if required
  • Inspection of all public adjuster rep claims – if required
  • Large loss daily claim inspections
  • Large loss catastrophe claim inspections
  • Large loss catastrophe claim re-open inspections
  • Complex loss inspections
  • Confirmation of work completed after claim payout inspections
  • Inspection of top 25 TIV accounts (including full interior of every unit)
  • Inspection of designated northeast properties –if required
  • Other responsibilities that may be assigned by the company



  • Comprehensive review of all designated CRES policy premises
  • Comprehensive review of all major CRES policy systems
  • Comprehensive review and confirmation of exact construction details
  • Provide report to assist in developing underwriting file
  • Provide report to supplement underwriting file
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Job Snapshot

Employee Type



Clearwater, FL

Job Type



Not Specified

Date Posted

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